Shipping policy
Sons of Sobriety Shipping Policy
Processing & Shipping Timeframes
At Sons of Sobriety, we proudly donate 12% (or more) of our profits to support, promote, and help institutions, non-profit organizations, recovery centers, and other related causes.
This means
we operate with a lean staff and always choose the most cost-effective shipping options available, which can sometimes result in longer shipping times. That said, we always ensure that your orders are processed and shipped as quickly as possible. Please review our shipping policy below:
• Order Processing Time: Orders for in-stock inventory are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the following business day.
•Out of Stock or On Demand: If an item is not in stock, no problem! We are well-equipped to produce on demand and will fulfill your order accordingly.
• Total Delivery Time: Depending on the shipping method selected, the total time from order placement to delivery can range from 1 to 14 days, including processing time.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected, the weight of the order, and the delivery destination. Free shipping may be available on orders exceeding a specified amount, as indicated during promotions or checkout.
Shipping Locations
We currently ship within the United States and Canada. If your location is not listed, please contact us for special shipping arrangements.
Delays & Issues
While we strive to deliver orders within the estimated timeframes, unexpected delays may occur due to factors beyond our control (e.g., weather conditions, carrier issues, or customs processing). If your order is delayed beyond the expected delivery timeframe, please contact our support team for assistance.
Damaged, Lost, or Incorrect Orders
If you receive a damaged or incorrect order, or if your package is lost in transit, please reach out to our support team within 7 days of the expected delivery date. We will work to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns regarding your shipment, please contact us at 1-844-950-1313 or email us at info@sonsofsobriety.com.
Thank you for supporting Sons of Sobriety! We appreciate your business and commitment to our mission.